Communication Connect -> Jira Cloud

General

Follow the instructions in chapter Outgoing communication (from Connect) as well as in chapter Communication Connect -> Jira (general).

HTTP Error 403 (Forbidden)

Since the beginning of the year, logging in via Basic Authentication no longer works with a simple Jira user and their password. Instead, an API key must be generated. You can find more information about this under the following link:

In Connect, if the email address of an Atlassian user is specified instead of the username and a valid API key is specified as the password, authentication works as desired.